Multi-family listings and improved lead tracking

Expanded multi-family search, better lead context, and new customer follow-ups to ensure every request is captured and addressed.

article hero image for decoration
Product

Multi-family search

We've enhanced the search by enabling consumers to search for a multi-family property like a duplex, triplex, etc.

Here's how that works in the chat:

Multi-family search

By adding more search options, we're enabling the same great experience to a wider range of customers.

Capturing lead context when looking for a new Realtor®

Before, when a customer was looking to work with a new Realtor®, the context was missing. But not anymore. We're now gathering the type of assistance the customer needs from the Realtor®.

Customer agent name

By knowing that, we're helping you better route the lead so you can know who to assign them to.

New customer inquiry follow-ups

When a customer submits a request to work with a new agent, we're now following up with them to make sure they were assigned to a company Realtor® and that they were contacted.

Ensuring that no opportunity is lost and no request is left unanswered.